IT options agency Infosys on Monday launched it has really been chosen by Life Insurance Corporation (LIC) to drive its digital makeover with NextGen Digital Platform, concentrating on omnichannel experiences and data-driven hyper-personalisation for customers, representatives and staff.
The agency didn’t reveal the dimension of the provide.
“Infosys…today announced its collaboration with the Life Insurance Corporation of India (LIC), the largest life insurance company in India, to spearhead its digital transformation initiative called DIVE (Digital Innovation and Value Enhancement),” based on a launch.
Under this, Infosys will definitely make it potential for the event of a NextGen Digital Platform, which will definitely focus on offering omnichannel involvement and data-driven hyper-personalised experiences to LIC’s customers, representatives and staff.
“Infosys was selected by LIC for its extensive experience in executing large-scale digital transformation projects and its deep expertise in the banking, financial and insurance sectors,” the launch acknowledged.
Infosys will definitely give LIC with full system mixture options using AI capacities from Infosys Topaz and DevSecOps options from Infosys Cobalt.
Infosys Cobalt is a group of options, choices, and techniques for enterprise to extend their cloud journey, whereas Infosys Topaz, an AI-first providing assortment, improves Cobalt with generative AI capacities.
Besides this, Infosys will definitely support develop the wanted amenities for digital makeover and ensure recurring monitoring and maintenance as quickly because the system is purposeful.
“The NextGen Digital Platform will enable LIC to realise the objectives of DIVE, which is to deliver best in class digital initiatives for all its stakeholders, customers, intermediaries and the marketing team,” the launch included.
Siddhartha Mohanty, CHIEF EXECUTIVE OFFICER and MD of LIC acknowledged, the partnership with Infosys notes a considerable landmark within the digital makeover journey of the life insurance coverage coverage agency.
“It will not only enhance our operational capabilities but also enable us to cater to our vast customer, agent and employee base with newer, more personalised experiences. We are committed to leveraging the latest technologies that Infosys has to offer, including Cloud and Enterprise AI, to drive innovation and improve our offerings,” Mohanty acknowledged.
Salil Parekh, CHIEF EXECUTIVE OFFICER and MD, Infosys, stored in thoughts that LIC is a reputation that reverberates all through generations of Indians.
“…and we are delighted to collaborate on their transformation journey. extensive experience in digital transformation initiatives and prowess in AI and Cloud, we aim to equip LIC with a robust digital infrastructure that will deliver superior customer engagement, enhance operational efficiency and enable rapid market responsiveness,” Parekh included.
(This story has really not been modified by News18 group and is launched from a syndicated data firm feed – PTI)
