Our brand-new yr started with a bang when there was a fuel surge in your house following door.
My mum and I had been lucky to not be harmed, nevertheless our dwelling which of our neighbor’s had been regarded dangerous. We have really wanted to relocate proper into a set of resorts and momentary lodging, and we notified our quite a few distributors of the state of affairs.
All had been helpful, except for Sky, which won’t speak to us. I’ve really telephoned on the very least 6 occasions and had 2 web talks, all fruitless.
SM, Leeds
This was a horrible expertise. Your neighbor was critically harm, and your own home will definitely have to be restored, which is anticipated to take on the very least 18 months.
The ₤ 112.50 a month registration to Sky for tv and broadband you cannot make the most of is a burdensome fear in your 84-year-old mother, that shed her dwelling.
As shortly as I obtained in contact with Sky it apologised for the “inconvenience” you skilled, terminated the bundle and reimbursed repayments made on condition that the surge.
We welcome letters nevertheless can’t reply to individually. Email us at client.champions@theguardian.com or contact Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime contact quantity. Submission and journal of all letters goes by means of our terms and conditions.
